The Reality
Your customers are leaving.
Here's why.
Here's why.
62%
of Thai consumers switch brands after just one bad support experience
4.2h
average response time for Thai SMBs using email + LINE manually
73%
of customer questions are the same 20 questions asked over and over
3-5
separate tools your team juggles daily — LINE, phone, email, spreadsheets, tickets
Sound familiar? Your team deserves better tools than sticky notes and spreadsheets.
The hidden cost of "good enough" support
You're not just losing time. You're losing customers, revenue, and your team's sanity.
Midnight LINE messages
A customer asks about their appointment at 11 PM. Nobody answers. By morning, they've booked with your competitor.
"Can you check my order status?"
Your agent spends 5 minutes switching between 3 tabs to find the answer. Multiply that by 200 times a day.
Hiring more agents isn't the answer
Each agent costs 15,000-25,000 THB/month. And they still can't work 24/7, speak every language, or answer instantly.
Your best agents are burning out
Answering "What are your opening hours?" for the 50th time today isn't why they signed up. They want to solve real problems.
The Shift
What if 70% of those
conversations handled themselves?
conversations handled themselves?
Not with a dumb chatbot that frustrates customers more. With AI that actually understands what they need, pulls real data from your systems, and resolves it — in Thai, instantly, 24/7.
✘ Without Voxx
- Customer waits 4+ hours for a reply
- Agent switches between 5 tools to find an answer
- Same questions asked 200 times a day
- No support after 6 PM or on weekends
- Lost customers you never even know about
- Hiring more people for the same volume
→
✔ With Voxx
- AI responds in under 5 seconds, any channel
- One inbox for chat, LINE, phone, email, social
- AI resolves 70% of inquiries automatically
- 24/7 support — even midnight, even holidays
- Every conversation tracked, no one falls through
- Your team handles only what truly needs a human
4 hours ↓ 5 seconds
Response time
70-85%
Cost reduction vs. traditional call center
4.8x
Customer satisfaction improvement
Zero
Missed conversations — ever
This could be your team in 30 days.
